Returns or exchanges for purchases made on myyogaessentials.me can be made within 7 days of the order receipt date and if the product is in its original, unused condition and re-packaged in its original packaging.
If the product is defective or damaged upon arrival, please contact us at info@myyogaessentials.com or by whatsapp messenger on +961370436836 and include the following in your message :
- Name
- Full shipping address
- Order Number
- Photo/s of the defect or damage
– Refunds are credited back in full and should be expected to be credited to the purchasers within 7-10 business days of the item being received back.
– Exchanges will be re-processed at the original purchase price and will depart our warehouse within 3-5 business days of returned item receipt.
– MyYogaEssentials is not responsible for damages caused by lack of adherence to the care and instructions for each item, or for expected wear and tear.
– Returns or exchanges for items purchased at another sales point must be processed in accordance with that retailer’s returns & exchanges policy.